The technician came out to repair my auto lift and I want you to know what a wonderful experience it was. He did an outstanding job, he fixed it in a short period of time, was so polite and professional. He had such a kind smile and explained everything to me. When the lift was fixed, he showed me the repair and explained to me exactly what he had done.
January 18, 2018
Des Moines, IA
My chair is working great and the service was awesome and I am thankful for 101.
I have a couple of questions. Will I receive a bill and can you make my chair go down the steps faster? Dr.B.L. [LAST NAME REMOVED] Shalom Ministry, Inc.
They were quick and efficient! They took time to answer all of my questions. They communicate continuously about the process so that I knew what was happening along each step of the process! We are very grateful for the quality product and great company to work with!!
The products and services at 101 Mobility are convenient, (we have a local store in the neighboring town), professional and the customer service is excellent.
I've checked around and the prices are reasonable in comparison to others selling similar items.
I plan to buy a lift chair, for my Mom, in the near future. I can't see one reason to go anywhere else. I'm glad I found them. They make our lives so much easier.
The stair lift provides an attractive, safe means for our guests to get to their overnight rooms. Service technicians did a wonderful job of installing the stairs, explained the product and took time to troubleshoot operation issues. When they left I was confident that the stair lift would operate successfully. We look forward to years of a great working relationship with 101 Mobility.
The product (chairlift ) is wonderful. It speaks for its self. The costumer service was remarkable. I was visiting my in laws and needed to get a chair installed quickly. I sent an inquiry and Dave called me the next day, gave me a quote and worked with my situation. When I got the "go a head " I called Dave and he came out that day, with samples! He treated my in laws with the ut most respect. They agreed to have the chair put in on that wed. 2 days later. Johnny promptly arrived to install the chair. My mother in law had nothing but good things to say about Dave and Johnny. They did a fantastic job getting it in quickly and efficiently and working with in my time frame and doubts from my mother in law. Dave kept me informed in every step of the process. My in laws are now proud owners or a chairlift, making my father in law's live much easier. Thank you so much Dave and 101 mobility!
The urgency with which you responded to our need. I contacted you on a Wednesday when we realized my husband, who fractured both of his ankles, couldn't use crutches to navigate the steps to our home. On the following Monday morning, you had installed a wheelchair ramp! You were very responsive, even stopping by at 7 am to take measurements. Your company is a bit pricey, but well worth it. Thank you.
While Nancy was in the heath care center at Green Hills in Ames we knew a temporary wheel chair ramp was needed as soon as possible. We contacted 101 and spoke with Dave and working with him and having his employee come up to Ames in under a week was fantastic. For those who read this and are thinking of needing this service I would never hesitate to call them after the service we received.
[FIRST NAME REMOVED] and Nancy [LAST NAME REMOVED]
From the first phone call it was a pleasure to do business with 101 Mobility. Office personnel were very helpful and personable. The sales and installation staff knowledge proved very beneficial. I would not hesitate using 101 Mobility for any future needs or recommending to my friends.
My husband and I were extremely satisfied with all personnel at 101 Mobility. They were professional and courteous from the beginning of our search for, and ultimate purchase and installation of, a lift in our 2014 Pathfinder. Paul Singletary, the installer, took the time to brief us on the procedure and then completed the installation with minimum alteration to the vehicle. He came across as a true professional and expressed great pride in his work, which is a rare find these days. We were more than satisfied with the final installation. We wish to thank him personally for his help and thoughtfulness. He certainly is a tremendous asset to the 101Mobility organization.
These people were well mannered and very respectable. They worked in a timely manner and also cleaned behind themselves. I was very pleased with the great job they performed.